top of page


As the unprecedented 2020 hurricane season came to a close in November, our claims team continued to work tirelessly to assist all affected policyholders. The records set in 2020 will likely stand for quite some time. Last year’s hurricane season produced 30 named storms, keeping us all on our feet as we anxiously watched each of their tracks and intensifications.
Hurrican Names.png
Centauri’s footprint, which expands over nine states, including Alabama, Florida, Louisiana, Mississippi, Hawaii, South Carolina, Oklahoma, Massachusetts and Texas were impacted by 9 of these storms. Laura making the hardest hit to Louisiana, making landfall as a category 4 hurricane. A Category 2, Hurricane Delta, struck about 15 miles away from where Hurricane Laura hit just six weeks apart, leaving a community in devastation and many policyholders filing multiple claims.
Just as weather experts predicted an extremely active season, Centauri was already prepared in all facets. By planning ahead, they were able to place boots-on-the ground before these storms even made landfall. After landfall, Centauri worked closely with vendors and assigned the same adjuster to any policyholder who was affected and suffered damages from more than one storm.
Centauri’s Sales Managers responded to the impacted areas and worked closely with their agents in the area to assist in any way possible. Here is some of the feedback Centauri’s Claims Team received from our agency partners:
We have witnessed excellent claims service recently for Hurricane Zeta from Centauri. From quick, on the ground response from field adjusters, to fair payments from our desk adjusters, we have certainly outshined the competition! Another reason to push prospective clients towards Centauri.
– Bubrig Insurance Agency
Centauri has been a pleasure to work with for our customers. The adjusters have been great with communicating with the clients every step of the way and the claims payments are made efficiently and explained clearly. It makes our job as agents easy when claims are serviced as efficiently as they are with Centauri.  We are proud to be a partner with Centauri Insurance!
–Bishop Insurance Agency
The Centauri claims response team has been very impressive! Both the adjusters and the examiners have made themselves readily available to answer all questions and concerns. They all have been working very hard to get our insureds the information they need, when they need it, in order to repair their homes with little to no trouble. For any hiccups we have had, we have always been put in contact with someone who could resolve the problem quickly and easily! No one expected Hurricane Zeta to be as damaging to our part of the Gulf as it was, but regardless, Centauri Claims was ready to meet the challenge!
 – Mattina Insurance Agency
After the recent Hurricane Zeta to strike New Orleans I knew it was time to see which insurance company was going to be a partner with local agents and which one was going to close their claim checkbook and leave our customers upset.  There is not even a close second insurance company that can compare to Centauri's claims response after a hurricane. My Centauri customers received claim checks while other customers' file was still under review with the other companies we represent.  If you care about an insurance company being there for your customers after a devastating claims event Centauri is the preferred agency partner you need.
 – FM Agency Group
 Regardless of this very active season, Centauri is committed to making its claims process simple and swift. Our customers can have peace of mind knowing the very best adjusters are handling their claims to ensure our insured’s and their property is restored back to their pre-loss condition.
Below are the industry estimates of insured losses to date for the respective storms. The following loss numbers are from the ISO Property Claim Services website.
  • Tropical Storm Cristobal | $141,430,000
  • Hurricane Hanna | $362,300,000
  • Tropical Storm Isaias | $2,034,960,000
  • Hurricane Laura | $7,986,830,000
  • Hurricane Sally | $2,486,510,000
  • Hurricane Delta | $1,244,162,000
  • Hurricane Zeta | $1,732,826,600
  • Hurricane Eta | $535,800,000
2020 Atlantic Hurricane Season Records Broken
Here is a list of records broken in the 2020 Hurricane Season from The Washington Post. 
  • 30 named storms. The average is 12; no prior season had produced more than 28. The Greek Alphabet was tapped into for storm naming for only the second time on record and was utilized beginning more than seven weeks ahead of the previous record pace seen during 2005.
  • 13 hurricanes and six major hurricanes. More than a dozen of this year’s systems reached hurricane strength, with sustained winds of 74 mph or greater. A typical year sees closer to six hurricanes, with only one or two Category 3 or greater “major” hurricanes. Only 2005 had more hurricanes in a season, with 15 forming.
  • Most U.S. landfalls on record. Twelve named storms made landfall on U.S. soil, including five in Louisiana. Two of those landfalls were within 15 miles of each other.
  • 10 rapidly intensifying storms. Rapid intensification describes a tropical storm or hurricane that strengthens by 35 mph or more in 24 hours. Ten storms did this, tying a record set in 1995. Several storms intensified at rates unprecedented for the time of year or location.
  • Latest-forming Category 5 on record. Hurricane Iota became a Category 5 storm in the western Caribbean on Nov. 16. Iota marked only the second time on record that a Category 5 had formed in the Atlantic in November, the only other occasion being the Cuba hurricane of 1932.
  • 73 percent more “active” than normal. A season’s activity isn’t measured by just the number of them that formed. There’s also a measure called accumulated cyclone energy, or ACE, which incorporates the intensity and longevity of each of a season’s tropical storms and hurricanes. This season has racked nearly 180 ACE units to date, compared to an average of 104.
bottom of page