Meet Cindy Gaul

Vice President of Claims


Bringing more than 23 years of industry experience and executive leadership, Cindy Gaul joined Centauri in 2017 as the Assistant Vice President of Claims.  Her recent promotion to Vice President of Claims is a testament to positive impact she has made throughout the organization.  Cindy is responsible for the company's focus on service, accuracy, innovation and robust oversight in the claims process. Her excitement and love for her job are contagious, making her an obvious choice for our Employee Spotlight.

Cindy holds a bachelor's degree from the University of South Florida and completed a leadership development program at Eckerd College.  Cindy has earned her Associate in Claims (AIC) and Certified Insurance Counselor (CIC) designations and is currently in the process of completing her Chartered Property Casualty (CPCU) designation.   


Her expertise and outgoing attitude provide support to our best-of-class claims service. “One of Cindy's many great attributes is that she approaches everything with equal parts expertise and positivity.  A photo of her should be beside 'can do' in the dictionary - any team is made better by her inclusion," said Lora Rees, Chief Operating Officer.


What is your role at Centauri?

As the Vice President of Claims, I ensure that our claim teams are resolving claims accurately and fairly per the terms of the policy. Customer service is Centauri’s top priority.

What do you like most about working at Centauri?

I enjoy helping families get their lives back together and fostering collaboration.

Where are you from?

Trenton, NJ but resided in Sarasota since 1977.

What motivates you to work hard?

My family and self-satisfaction.

What are your hobbies?

Golfing, walking, and binge movie watching with my daughter.

What did you want to be when you grew up?

Forensic scientist.

How would your friends describe you?


What's the bravest thing you've ever done?

Hmm, I guess a two-week trip in Europe with no advance plans or reservations, just winged it back in the day with Fodor’s Travel Guide – when no one had cell phones or GPS.

What is your favorite quote or words that you live by?

Don’t sweat the small stuff.

What is your proudest accomplishment?

My two amazing kids.